Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: 06/06/2025
Last Updated: 06/06/2025
These Terms and Conditions govern your use of the website www.alwaysprotecting.co.uk and the services provided by Always Protecting Security Ltd. By accessing or using our website and services, including but not limited to training courses and security service enquiries, you agree to comply with and be bound by these terms in full.
1. Company Information
Always Protecting Security Ltd
70 Bounces Road
London, England
N9 8JS
United Kingdom
Email: hub@alwaysprotecting.co.uk
Phone: +44 7494 086445
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not engage in any activity that may:
– Damage, disrupt or overload our website or services;
– Violate any local, national, or international law;
– Transmit any malware or engage in unlawful, harmful, or abusive behaviour.
3. Booking and Payments
– All training course bookings are subject to availability and confirmation.
– Full payment is required in advance unless an alternative agreement is made in writing.
– We reserve the right to cancel, reschedule, or modify any training course. In such cases, participants will be offered a suitable alternative or a full refund.
– Any additional services or upgrades may incur separate fees, to be communicated clearly prior to booking confirmation.
4. Course Eligibility and Conduct
– Minimum age to enrol in any SIA course is 18 years.
– You must provide a valid Group A ID (e.g. UK driving licence or valid passport) and two Group B proof of address documents showing the same address.
– A minimum of Level 1 English proficiency is required (reading, writing, speaking, and comprehension), as per SIA standards.
– No refunds will be given for non-attendance, course withdrawal, or failure to pass assessments.
– First resit (MCQ or practical) is free of charge. Subsequent resits will be charged at £50 per session.
– In the case of documented emergencies or medical issues, a course transfer may be offered, subject to availability. No refunds apply.
– Learners must maintain a professional and respectful attitude at all times. Any form of disruptive, aggressive, or abusive behaviour will result in immediate removal with no refund.
5. Job Applications and CV Submissions
By submitting your CV or personal information for employment purposes through our website, you consent to us securely storing and processing this data. We may share your details with vetted employers and clients to match job opportunities. Submission does not guarantee employment or job placement.
6. Security Service Inquiries
If you contact us regarding security services, we will collect relevant information to assess your requirements. Quotes and proposals are subject to change and will only become legally binding upon signing of a formal agreement or contract. We reserve the right to decline service based on availability, suitability, or operational considerations.
7. Certification
Certificates will only be issued to learners who successfully complete all course requirements, including attendance, ID checks, theory exams, and practical assessments.
8. Intellectual Property
All content on this website, including but not limited to logos, course materials, graphics, and documentation, is the intellectual property of Always Protecting Security Ltd. It may not be copied, reproduced, distributed, or modified without our prior written consent.
9. Data Protection & Privacy
We collect and process personal data in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR). You have rights concerning your personal data, including access, correction, deletion, and restriction. Please refer to our Privacy Policy for further details.
10. Limitation of Liability
To the fullest extent permitted by law, Always Protecting Security Ltd shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of earnings, data, or reputation arising from the use or inability to use our services or website.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website and will take immediate effect. You are encouraged to review this page regularly.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
